ECR Solutions

Efficient-Consumer-Response (ECR) is an established company based in Edewecht, Lower Saxony, that has specialized in the optimization of business processes for over 20 years. Our range of services includes strategic consulting for fleet operators, comprehensive premium services for efficient, cost-optimized and future-proof fleet management, and the implementation of innovative tools for process support.

Our team

Karsten Küwen

Managing Director

 

 

Philip Häusler

Managing Director

 

 

Thorsten Schuckenböhmer

Head of Sales & Business Developement

Anja Schnackenberg

Head of Tire Management

 

 

Michael Schürmann

Head of Repair Management

 

 

Our

Run

train

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2002

Founding

ECR Solutions founded by Fred Schäfer.

Fred Schäfer, who initially worked in marketing at Pirelli Germany and then at the Vergölst headquarters in Bad Nauheim until 1992, formed the team group into the “Top Service Team” by November 2001.

He now operates on the market with his own company called ECR Solutions. As a neutral service organization, ECR supports customers holistically and connects dealers, fleets and manufacturers digitally.

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2003

Start Tire Management

ECR takes over tire management for Euro Leasing.

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2006

Start repair and appointment management

ECR and Euro Leasing are expanding their cooperation: ECR is taking over repair cost management for over 11,000 vehicles.

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2007

ECR Solutions celebrates its fifth anniversary

Within a very short time, ECR has developed into an established full-service outsourcing partner that maps and manages the entire commercial vehicle-related value chain from tire management to the scheduling of official inspections to the management of service contracts with vehicle and refrigeration equipment manufacturers on an IT basis in a paperless manner.

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2012

Expansion to include swap body management

ECR is expanding its solution portfolio and integrating swap bodies into the service world. In addition to managing accident prevention inspections, telematics data is used to efficiently organize repairs and maintenance using geofencing.

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2016

Start “KRONE OrderSystem”

ECR starts developing the service world for digital warranty processing and repair management (“KRONE OrderSystem”) for KRONE.

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2021

Extension of repair management

ECR takes over the fleet management of CharterWay, a Mercedes-Benz subsidiary with 74 rental bases, and organizes its repair and maintenance processing for trailers, after ECR has already successfully supported the mobility of Daimler Truck AG through breakdown assistance and tire management for over 10 years.

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2022

Expansion of management

Fred Schäfer appoints Philip Häusler as Managing Director for IT. This enables ECR to push ahead with the consistent path of digitalization and expansion of solutions.

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2022

Strategic fleet partnership with Krone

The Krone Commercial Vehicle Group and the fleet service provider ECR-Solutions have agreed on a strategic partnership: The aim of the cooperation is the joint further development of service packages in the area of fleet management.

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2023

Collaboration with Dikabo

ECR and DIKABO announce that they are working together consistently and digitally networked on customer solutions for efficient and sustainable carcass management – from pure logistics to retreading and disposal.

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2024

ECR and Krone join forces

ECR Solutions is part of the Krone Group: Both companies combine their expertise to jointly develop sustainable customer solutions even faster and more efficiently in the future. At the same time, ECR Solutions will remain an independent company.

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2025

Fred Schäfer hands over to his successors

After 23 years, Fred Schäfer, founder of ECR Solutions, is handing over the management of the company to the next generation and retiring. Schäfer emphasizes that his life's work, with the experienced management team and the recent reinforcements, is ideally positioned to meet the requirements of digital and sustainable fleet management.

Make an appointment now

Phone

+ 49 4405 98770

Address

Grubenhof 16

26188 Edewecht

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