ECR Solutions
Efficient-Consumer-Response (ECR) has been helping businesses optimize their processes for over 20 years. Based in Edewecht, Lower Saxony, we provide strategic consulting for fleet operators, premium services for efficient, cost-effective, and future-proof fleet management, and innovative digital solutions that simplify processes and improve operational performance.
Our Team
Karsten Küwen
Managing Director
Philip Häusler
Managing Director
Thorsten Schuckenböhmer
Head of Sales & Business Developement
Christoph Voskamp
Head of Tire Management
Michael Schürmann
Head of Repair Management
Our
Story
so far
2002
Founding
ECR Solutions founded by Fred Schäfer.
Fred Schäfer began his career in marketing at Pirelli Germany before joining the headquarters of Vergölst in Bad Nauheim, where he worked until 1992. By November 2001, he had successfully transformed the former Team Group into the Top Service Team, establishing it as a leading service organization in the industry.
Today, Fred Schäfer operates under his own company, ECR Solutions. As a neutral service organization, ECR provides holistic support to its customers by digitally connecting dealers, fleet operators, and manufacturers. Through innovative solutions and independent expertise, ECR optimizes collaboration, streamlines processes, and creates sustainable value across the entire fleet management ecosystem.
2003
Start tire management
ECR takes over tire management for Euro Leasing.
2006
Start repair and appointment management
ECR and Euro Leasing expanded their collaboration, with ECR assuming responsibility for repair cost and appointment management for more than 11,000 vehicles.
2007
ECR Solutions celebrates its fifth anniversary
In just five years, ECR has grown into an established full-service outsourcing partner for the commercial vehicle industry. The company manages the entire commercial vehicle value chain, from tire management and the scheduling of mandatory inspections to the paperless administration of service contracts with vehicle and refrigeration equipment manufacturers. Driven by digital processes and customer-focused solutions, ECR continues to help customers improve efficiency and simplify fleet management.
2012
Expansion to include swap body management
ECR continues to expand its solution portfolio by integrating swap body management into its service offering. In addition to managing mandatory accident prevention inspections, telematics data and geofencing technology are used to efficiently coordinate repairs and maintenance, helping customers reduce downtime and improve fleet efficiency.
2016
Start “KRONE OrderSystem”
ECR begins developing the KRONE OrderSystem, a digital service platform for warranty processing and repair management. The solution streamlines service workflows, improves transparency, and supports efficient collaboration between KRONE and its service partners.
2021
Extension of repair management
2022
Expansion of management
Fred Schäfer appoints Philip Häusler as Managing Director for IT, strengthening ECR's leadership team. The appointment reinforces the company's commitment to digitalization and supports the continued expansion of its innovative solutions.
2022
Strategic fleet partnership with Krone
The KRONE Commercial Vehicle Group and ECR Solutions enter a strategic partnership to further develop innovative fleet management services. Together, the companies aim to create enhanced service packages that deliver greater efficiency, transparency, and value for fleet operators.
2023
Collaboration with Dikabo
ECR and DIKABO announce their strategic collaboration to deliver integrated, digitally connected solutions for efficient and sustainable tire carcass management. The partnership covers the entire process, from logistics and retreading to environmentally responsible disposal.
2024
ECR and Krone join forces
ECR Solutions becomes part of the KRONE Group, combining the strengths of both companies to accelerate the development of innovative and sustainable fleet solutions. ECR continues to operate as an independent company while benefiting from the strategic partnership.
2025
Fred Schäfer hands over to his successors
After 23 years, ECR Solutions founder Fred Schäfer hands over the management of the company to the next generation and retires. With an experienced leadership team and new strategic appointments, ECR is well positioned to drive the future of digital and sustainable fleet management.
Make an appointment now
Phone
+ 49 4405 98770
Address
Grubenhof 16
26188 Edewecht
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